I ordered a tent (coleman Octagon 8) and 2 air mattresses and i paid extra for the next day delivery.
I received an email saying one item was cancelled due to being out of stock and that was the Tent! So they just sent me the 2 mattresses without the tent. Didn’t even confirm with me if i still want the mattresses without the tent.
When i contacted customer service via email and via phone they said they will cancel the delivery and refund me in full.
Its been a week now but i haven’t been refunded neither did i receive the items.
Very poor service and false information from the customer service team!
I’m due to go for a camping trip in 2 days and i haven’t received the items. neither the refund.
Stay away! False information on websites and from customer service!
1 year ago
Fishing Republic has a
1.8
average rating
from
15
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.