Horrendous service. They took my car for service and mot and it was returned damaged. The driver agreed that it was not there before and called the office. I then spoke to them and was told that yes the driver had agreed with me and to send a couple images for the paperwork. I was told not to worry it’ll be sorted in 24 to 48 hours. 5 days later I did not hear back and contacted them. They promised call back and email responses 5 separate times and they didn’t I had to contact them. The feedback I gave via a feedback email was ignored and so was email and letter to the CEO. They offered for the garage to polish out mark but then suddenly decided to no longer acknowledge the scratch. I said no I want it to go to the dealer but they’ve refused. Today I went through their email thread again today but noticed that my previous email with images had been edited it the thread. I just want a full refund these people are morally bankrupt and unprofessional don’t use them. Look at the original email thread v the one they have clearly edited with different images and they are circled. Check the dates and times I’m not lying. I just want a full refund and never have anything to do with these people again. The CEO did nothing. He ignored email to him and letter as well as the fact he was cc’d into all these emails. I now have to pay for scratch and mark to my car to be sorted. If I was a man I wonder if different outcome.