Also trading as Polani Travel, London Originally posted on Trustpilot (13.05.24): After booking our flights with them I was approached on approximately 25.07.23 by a rep from Flightcatchers to see if I wanted to book seats that were together on our Air India flight to Goa via Mumbai, returning to Heathrow via Delhi; I (foolishly) said yes. They quoted me one price (around about £140) and then asked me for more money when I booked them because "the prices had gone up". This turned out to be a complete lie. They eventually charged me around £155 (for seats that were free) and took about 5 minutes to arrange. When I checked the seating positions they had actually put us in (free) seats next to the toilet on a night flight!! I made them change this. I ended up paying a further £12 for seats at the front of the plane for our flight in to Dabolim (something i did myself). To add insult to injury if I had looked in to it a bit more I could have done this directly with Air India myself with the reservation code for free and the £155 they conned me out of could have been spent on buying actual seats in much better positions. Their communication was good throughout but cancelled out by their con tricks. Please use these people with caution and also wait and see how many 'positive' reviews follow this one. Every negative review is followed by half a dozen positive ones; probably not a coincidence. I didn't make too much fuss at the time because (after reading other reviews) I didn't want to give them the opportunity to stitch me up on my booking They then replied to me UPDATE 15.05.24: After their comment yesterday i.e.'make things right for you', they phoned me and offered me......... ABSOLUTELY NOTHING. Do not let yourself be taken in by these people or the exteremely dodgy positive reviews. It's all just hot air from these awful people to try and make themselves look good on this review. If you don't mind being ripped off then knock yourselves out otherwise stay well clear