Recently i had the worst experience. I booked my international travel tickets in etihad airlines through FLIGHT CATCHERS,(Worst travel agency) even though i received the tickets due to unfortunate situation, i was not able to travel on the selected date but i was okay to travel back on my return date. I contacted ETIHAD airlines to change the travel date to next date with the penalty, but instead they argued with me to contact my travel agent, who is flight catchers, they asked me to pay 950£ to change the date (BTW New ticket online was just 350£) When i asked the reason, they told me… If i dont pay them, they will cancel my return tickets too. Again i contacted the airlines and they agreed with the agency that the return ticket will be cancelled if i don’t travel from the origin and i wont even get a pound of refund. The airlines told me that the agency is not giving access to your tickets, when asked about this to the agency, they replied as “Who are we to stop airlines from accessing the ticket details. Flight catchers customer support has a lot of attitude too. As if they gave me the tickets for free. I made arount 50 calls to the airlines and the agency to sort things out and everytime the agency tells me to contact the airlines and the airlines ask me to contact the agency. Finally guess what… it’s a great scam and i lost both my tickets worth 800£. Please don’t book your tickets through FLIGHT CATCHERS agency and avoid etihad airlines.