DO NOT USE (READ THEIR GOOGLE REVIEWS- SCAMMERS)
these boasts a near perfect score on trust pilot and skyscanner, however when you look further you see that they are blatantly scamming people. Cancelling flights, not reutning refunds. I've got evidence of ignoring emails, cancelling flights and not informing me, refusing to give a refund, then offering a partial refund. They only get intouch when you report to trust pilot as this must affect the rating. I hope trust pilot look a little deeper into the company also trading as Panti Travel Ltd, customer service is terrible. They cancelled 1 flight 1 of 4 on us without telling us, then wouldn't let us take the remaining 3 x flights. Then charged us admin fees, they also agree on the recorded call that there terms and conditions are ethical as it gives them excuse to cancel and not refund customers. I would stay clear. I encourage anyone to start the small claims court process as we are. They shouldn't be allowed to perform the way they do. 100% stay clear, we had to re-book all new flights with someone else. We've lost around £500 for doing nothing with this "third party" they have no customer concerns.
4 weeks ago
flightcatchers.com has a
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