Untrustworthy, feel robbed of £170 as flowers never arrived and refusing to refund. Did not manage to deliver on the nominated day, which was important and the whole thing. Even though after phone calls during the day they reassured they would deliver before 11pm. Recpient stayed home all day, never arrived. Refusing to refund, hard to reach, arguing about giving a store credit/redelivery 3 days after the nominated day. Untrustworthy and poor customer service. Momentum spoilt, no longer interested and them dragging the refund out makes me feel like the whole company is a scam. If you cant provide the service promised, you dont take the money!