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Edward K
STAY AWAY!!! I placed an online order with flowershopping.com on Friday 4/5/24. By my standards, it was an expensive flower arrangement. Without getting overly personal, suffice it to say, that TO ME, it was an EXTREMELY IMPORTANT AND TIME SENSITIVE DELIVERY. Placing the order was a smooth and easy process. IRONICALLY, since this situation was so critical to me, I elected to engage the services of a Large Nationwide Retailer, so as NOT to run the risk of having something so important to me be ruined by the poor follow through of a small local flower shop. When I placed the order on their website, AT NO TIME was I informed that it was even a POSSIBILITY that the arrangement that I had selected would NOT be delivered on the date promised, which was Friday 4/5/24. Later in the day, I received an email that my order had been cancelled. As soon as I saw the email, I IMMEDIATELY called their customer service number to express my surprise and my displeasure with their cancellation. It should be noted that I used my Debit Card to pay for this transaction. It is my VERY STRONG feeling that a company like this should NOT EVER charge a customer's payment method until it has been determined that the order in question can be PROPERLY EXECUTED in a TIMELY AND PROFESSIONAL MANNER. The bottom line is that I did NOT get my funds returned to me and they DID NOT execute the floral delivery, AS AGREED. In fact, I still do NOT have my funds returned to me AND because of the FACT that I utilized a Debit Card to make this purchase (and that it was nearly ALL of the funds that I had available to me at that time, (NOT TO MENTION THE FACT THAT IT WAS TOO LATE IN THE DAY TO IDENTIFY AN ALTERNATE VENDOR) I was unable to purchase the flowers elsewhere. They offered no REAL SOLUTION to me during multiple follow up phone calls. THEY TOOK MY MONEY, THEY FAILED TO EXECUTE THE ORDER THAT I PAID FOR!!! THEY STILL HAVE MY MONEY AND THEY HAVE OFFERED NO SATISFACTORY SOLUTION TO MY PROBLEM WHATSOEVER!!! BUYER BEWARE!!! DO NOT TAKE A CHANCE ON THIS COMPANY!!!
9 months ago
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FlowerShopping.com has a 1.0 average rating from 332 reviews

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