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River S.
Ordered on May 17, 2024. I went with them because it said family owned as I did not want to order from an online kind of business. Well, that is what this is...online dispatching. I ordered a day ahead for my mom's 70th birthday. She waited all day long as she did not want the Las Vegas heat to kill them if they just left them on her door. I requested a 9am-2pm delivery time. The driver did not show up until 8:30pm at night, and my mom did not get to go to her dinner she had planned. No where on their site does it mention night delivery. It's really unacceptable otherwise because I never would have chose them had that been the case. They did reach out 3 days later after complaining about it, but all they offered was a 10% discount and said they cannot guarantee delivery times. So, because I find their site deceptive, and their customer service weak, I give them one star.
7 months ago
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