To confirm I'm a real customer, my order Number is 3839732 . Please, Never use this company !! I's fraudulent. My story is attached: I ordered 18 roses and only 12 were delivered !!!! They added a stuffed animal which I didn't order (an 80 year old woman doesn't want a stuffed animal !!!!) ... and doesn't make up for the 6 less roses'!!! Additionally, and more importantly, I confirmed the delivery date of 5/25/24 on 5/20/24 (it was delivered today 5/24) but when they called last minute on 5/24/24 to say 5/25 was not possible for delivery, I told them I'd be OK with a change of delivery if they could change the written message (and I gave them the changes)...none of which happened !!! I also tried to cancel the order when told the delivery date had been changed but was told that was not possible because the order was already "out for delivery" (it wasn't delivered until 5 hours later, and the shop it was delivered from was less than 2 miles from the delivery point). Ridiculous!!! This company is a fraud, and a scam! I will be contacting the Better Business Bureau, will never use you again. I will also voice my displeasure with as many social media platforms as I can. If you were a legitimate company you'd provide a full refund.