Placed an order for a funeral spray that cost over $200 and was assured that the flowers would be delivered to the church the morning of the service. Called back after placing the order to request a receipt and again was assured that the delivery would take place the morning of the funeral. Called back a third time because I did not receive the receipt and spoke to a Customer Service agent who told me the receipt would be emailed after the flowers were delivered and he also assured me that the flowers would be delivered the morning of the service. Instead, they were delivered the day BEFORE the service in 100 degree temperatures and the flowers were drooping and wilted the morning of the service. I paid for fresh flowers and received wilted. Moreover, I was not sent the receipt as promised. Take my advice and DO NOT USE THIS SERVICE.