I wish I could give a 0 review. How they have 5 star ratings on their website but on the company reviews it's only a 1 tells me they are corrupt. That is my experience. I ordered 6 days prior to a funeral. On the day of the funeral, when they should have been delivering the flowers, they called to say that another florist couldn't process my request and that they could change the arrangement I ordered and have it sent to the home. If I wanted another arrangement or it sent to the home, I would have ordered that. Abysmal customer service. I can't do anything else, because the funeral viewing is about to start (across the country). Unbelievably appalling! Complete customer indifference and not acceptable for any business!