My order was placed on Friday September 27th in the early morning hours for delivery the next day, Saturday September 28th. The order was never delivered. I didn’t receive an email regarding this until Sunday September 29th stating they were unable to complete my order. Today, September 30th I’ve called customer service numerous times receiving a revolving door of prompts that cycled on an on I to infinity. My phone call was placed at 2pm and was t informed by the recording that the customer service center was closed and that the business hours were Monday through Friday from 8am-4pm pacific standard time, I live in Orange County CA and am relatively sure I made that window. This has been by far the worst customer service experience I have ever had the pleasure of being a part of. Thank you for restoring my faith in humanity. Next time I’ll pick flowers and walk them to my mother in law 80 miles away. I’d at least get there faster and have no excuses.