I do not like to leave bad reviews. However, I spent close to $90 for a birthday bouquet for my mother's 75th birthday. I will say upfront it never got delivered. This was even after I got an actual phone call from a so called representative guaranteeing me delivery on that same day of the call. You can NEVER reach a live person no matter what time you call them. I received an email today after I messaged the customer service saying I just wanted to cancel my order and receive my money back. I don't care about the amount it is the principal of it all. I am prepared to take it a step further if I don't get those funds credited back to my account. People are just ridiculous playing games with people's hard earned money. One thing for sure is they take a gamble, because you never know just who they are scamming and what type of reach that person may have. I attached two pieces of communication from the company in case someone doesn't believe I actually attempted to do business with them. This was the worse experience ever. My mom is in a rest home and I live 4 1/2 hrs away..her 75th should have been special...instead she was very sad when she never received my "surprise" that I told her to watch for...