Horrible arrangement, I ordered Teleflora's Cup of Roses Bouquet - Deluxe and got a ugly coffee mug with a few roses, your substitution policy states (Occasionally, substitutions may be necessary to create your arrangement due to the availability of certain containers, flowers or plants in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using a container, flowers or plants of equal value) there is nothing of equal value that was picked out for this arrangement that was sent. I’m extremely embarrassed that this arrangement went out to the recipient!