I would give zero stars if I could! they told me that my order was being delivered and then they said the florist contacted them saying they could not fill the order. When I asked why they said “we don’t know why we are just a wire service.” THEY DON’T CARE! this was a sympathy arrangement for the family of my friend of over 30 years. His mother is having to bury a son and I wanted to send her some kind thoughts. All they can say is full refund and sorry for the inconvenience. This doesn’t cut it. Not only will I never do business with you. I am going to dedicate myself to letting as many people know as possible. You can’t just treat people this way and expect to stay in business. Your service matters, and you clearly don’t care! your suggestion was that I should call local florist. I called you because I can’t get the local florist to answer their phone! then you send me emails telling me to call customer care and customer “care” is saying they are not open, even though it is clearly within your business hours and you just called me! You don’t wanna talk to me! You know what you’ve done is wrong. You are giving your customers the runaround. thanks for compounding my grief. I could not have done it without you