I wish I read these reviews. Ordered a sympathy bouquet 11/16 for same day shipping. Got an email saying it couldn’t be shipped so delayed till Monday. Got an email 11/19 that it was delivered; checked in with the recipient and was not delivered. Called the company, was assured it will be delivered the next day (11/20). Called and said it’ll be delivered the day after (11/21). Received email saying there were modifications and would be delivered that day. No word. I call again 11/22 and talk with an argumentative rep. Finally they agree to give me an actual update when there is a delivery. It would’ve been faster if I had just bought a bouquet when I got off work!