Customers beware....I ordered a non toxic palm for my friend who has pets. The company did a substitution plant (a peace lily) which is toxic to cats. Without contacting me first. After a few back and forth with customer service they basically said they'd take 10% off of the plant they substituted. Doesn't do me any good, recipient still can't keep the peace Lily due to safety concerns for her pets. Make sure you contact company if you have pets or allergies and need the plant you ordered. 90+ dollars out the window. Very bad customer service. Had to go out and grab a palm at the grocery store fir 1/5 the price of the poor substitute plant. Unhappy customer here