In January 2025 I ordered the "Enchanted Evening" arrangement for a memorial celebration of a lady who had passed at 99 years of age. Service was in Knoxville,TN, yet FlowerShopping chose D. Garden florist in Sevierville, TN as the supplier. The memorial was held on what would have been her 100th birthday. I was quite disappointed that the created arrangement did not resemble the one that was ordered. As a wire service FlowerShopping seems to have a major problem in communicating with the florists they choose to replicate a specific floral arrangement. So called "recipes" of the number of flowers/stems to include does not equate to the likeness of an ordered arrangement. It's quite disheartening to deal with a company that feels their disclaimer absolves them of any responsibility or wrongdoing. I sent a letter to the company CEO in Nevada, but never received a response. The entire situation sheds a very poor light on this company. Suggest anyone considering using FlowerShopping to do business elsewhere.