I had an awful experience with this shop. Wanted to send flowers for my friend’s birthday . I ordered 2 days in advance. The night before, I had a call saying there is no flower shop in their chain in that area so they have asked a local shop and they charge $18 extra and I need to cover half of it. I accepted. The next day I kept checking and it wasn’t delivered till 5 pm when after staying on hold for 10 minutes someone answered and repeated the same scenario as the night before!! This time the local shop was charging another extra $15. It was already my friend’s birthday! So I was frustrated. I told them this is not acceptable. There was no apologies or any understanding . It meant that’s what they do to all orders and it’s not important when or if it happens after charging the customers so much. I cancelled my order. I DO NOT recommend this shop at all. Very unprofessional and dishonest.