Horrible delays. I have an order that has been in production for 17 days now and has not moved. My invoice says that it ships within two weeks. This seems to be an ongoing issue with their business and every time I hear the same excuse that 'we are trying to rectify the issues' but it never happens. While I understand delays happen (from time to time, not every time) they can't make any guarantees as to when the order will go to print. I give up on this company after my 2nd order and feel that they simply do not care about longevity of a customer. I'll go to Stahl's or elsewhere. I certainly would like to see FM Expressions get their act together. And on a side note FM, if you know their are going to be delays past what you state then it is your job to contact customers and let them know that please.