Actually the rating should be WORST. It is literally broad daylight cheating, robbery or any other appropriate word that you can put. My experience is that I wanted to gift my wife blue Orchids and what I got in return was a blue painted orchids. We realized it only the next day when we wanted to shift the flowers from the FNP pack to a vase. Our hands turned blue colour and was clearly evident that we were cheated. When we went to the customer care the next day, they just closed the ticket by saying that we should have got back to them with the query within 48 hours. It cant get easier than this for FNP to close the call and they did it. So I will never ever buy any product from FNP because they dont take ownership. All those reading this review please dont take a chance.