Dear Ammar Latif, We have an update on your communication regarding Ticket Reference ID 240619-03691080. Ref Order No: 5267882201 FNP wrote:19-06-2024 20:57 Dear Ammar Latif, We apologize for any inconvenience caused and sincerely regret the experience you had with us. We would like to inform you that complaints regarding delivered products must be registered within 48 hours from the time of delivery. We appreciate your feedback as it helps us improve our services. Rest assured, your concerns have been taken seriously, and we are committed to enhancing our processes to meet your expectations in the future. We hope for the opportunity to serve you better next time. Thank you for your understanding, and we value your continued relationship with us. Flowerly Yours, Naveen Mashi Have questions? Chat with us! You wrote:19-06-2024 19:47 Hello, I Was travelling back to Canada and did not get an opportunity to send out a feedback email about the HORRIBLE flowers you sent out. I will be sending out a review on google reviews and also on Trip Advisor and will be placing it on both Facebook and Instagram as I am a regular customer. Thank you Ammar