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Ferns N Petals - Florist In Jail Road Aluva, Kerala View all Ferns N Petals - Florist In Jail Road Aluva, Kerala 1.7 (39) FloristOpen Hear about this place Overview Reviews Photos By owner About Google review summary 5 4 3 2 1 1.7 (39) Reviews All delivery11 service10 cake7 money6 +6 Sort by Most relevant Newest Highest Lowest Dhanya Chandran Local Guide·9 reviews·19 photos Very poor service. Ordered a birthday cake online for midnight delivery (249 inr extra). Firstly the web page was not functional and payment could not be processed. I was thinking of cancelling the page when their customer care agent called …More chippy chandra 10 reviews·12 photos 2 months ago The place is good if you want to buy fresh flowers and customized bouquets after going there, looks like online order is a scam. I go there on evenings to get flowers and they are so nice to offer me few extra ones. Photo 1 in review by chippy chandra Lakshmi S Nair Local Guide·94 reviews·63 photos 5 months ago Parcel to be delivered on Feb 14 hasn't reached yet .These people sent out for delivery msg at 10pm! And we still waited till 10.30 and next day morning shows delivered and i havnt recieved the parcel yet . PATHETIC SERVICE . Ami Sharma 3 reviews 10 months ago You can never rely on Ferns N Petals. My pre-ordered cake delivery was cancelled on the delivery date. I asked them multiple times whether they would be able to provide the cake or not. It was my daughter's first birthday. Pathetic experience. Never trust them. I wish there was negative rating. They don't deserve even a star. 2 Maithili Kumar 2 reviews 2 months ago An extremely arrogant team. Didn't consider even listening to my order, despite the place of delivery being only 15 minutes away. Anil Wilson Local Guide·140 reviews·727 photos a month ago Good service, more Verity Photo 1 in review by Anil Wilson Photo 2 in review by Anil Wilson Photo 3 in review by Anil Wilson Photo 4 in review by Anil Wilson+4 sivapriya v 9 reviews a year ago I ordered one black rectangular wooden photo frame but I'm not satisfied with the product. They did not make it properly as the frame glass was not in the proper size and there is no stand or a hanging spot in the back side. Worst product …More 1 Sarah Thomas 7 reviews a year ago I ordered a bouquet of flowers for my mother for delivery the next day, I even paid extra to have it delivered first thing in the morning. I have had a chat conversation with three different people since and I am not closer to understanding …More 2 Karisma Sarangi 1 review a year ago Worst service ever! Ordered a time sensitive gift which wasn't even delivered. Very poor customer support and zero responsibility. Never order anything from these thieves who exist only to steal your money thinking that it's their right! 1 MANOJ SASIDHARAN 5 reviews·2 photos a year ago Beware : Erroneous and shortened spellings on Birthday cake. In space provided (with word count) for customised message on Birthday cake, I wrote “Happy birthday Kanna”. They either misspelt or was callous in spelling the word “Happy”. It …More Photo 1 in review by MANOJ SASIDHARAN 4 PGR Nair 9 reviews a year ago I ordered a product to be delivered for 25th wedding anniversary of my brother in law. The buggers not only didnt deliver because the product was not available but never communicated the matter to me. Hopeless organizatiin 1 Maria Joe Kochikunnel 4 reviews 6 months ago PATHETIC DELIVERY SERVICE.NOT RELIABLE AT ALL.Flowers that I'd ordered weren't fresh and and were damaged by the time it was delivered. Vivek Harsha Local Guide·38 reviews·7 photos a year ago Do not purchase from FnP. I had placed an online order for a surprise flower bouquet and I received the worst ever bouquet. Worth peanuts when they charged me 1700 rs. Utter waste of money! 1 Arun Raj 2 reviews 8 months ago Cancelled my order (birthday cake) last minute and don't bother to inform me. horrible service. praveen varghese Local Guide·19 reviews·60 photos 4 years ago The cake the most important part of birthdays and it didnt even taste good hard marble cake !! When I ordered chocolate cake !! If it was a marble cake you would send me with chocolate on it then I wouldn't have ordered I had kept on asking …More 2 Sachin Alexander Local Guide·23 reviews·15 photos 5 years ago I had worst experience with Ferns N Petals. The cake delivered out of shape i think he was playing with the cake. I was completely melted and there no charm in keep on the table. We ordered some add on but that they have forgot. Not worth. …More 2 Sangeetha Benjamin 9 reviews·4 photos 5 years ago The worst online service i’ve seen so far. I had to wait for 17 days just to find out that the birthday gift I ordered had reached back in their hub and that it will never get delivered. They make lame excuses for their bad service. Such …More 2 Vinod S.R. 49 reviews·74 photos a year ago They didn’t write Happy Birthday and name in a one kg large cake correctly. It was very carelessly written anjaly hareendran Local Guide·59 reviews a year ago worst service ever! the customer care helpline will not even help you out after delivering the worst ever bouquet 3 Arjun Sreekumar Local Guide·66 reviews·109 photos 6 years ago Very bad service! irresponsible delivery team. They are very little punctual, our delivery was delayed . cake knife,candle etc was not provided . 2 Mahima Zade 14 reviews 7 years ago Fern and petal sucks! You order something for 1000 and they only provide you gift worth Rs 100. Fnp you ruined my gift! Don't even deserve one star. 5 Arya Lakshmi 4 reviews 4 years ago We had ordered magic cushians last week.The cushian we got were really disappointing.Images were not clear.Very poor quality finished product with high rate.We called them but they are not even responding. 3 MANJU RAJ K 1 review 4 years ago 2 magic cushions we ordered was an utter flop.. and we are greatly disappointed with their service.. now they are not even picking our calls.. please dont invest ur money in ferns and petals.. u gonna loose your money for sure. 3 neethu arsha 1 review 4 years ago Very disappointed. Ordered 2 magic cushions. But quality was very poor. Couldn't even recognize the photo. Total wastage of money. 1 Dhanya Chandran Local Guide·9 reviews·19 photos Very poor service. Ordered a birthday cake online for midnight delivery (249 inr extra). Firstly the web page was not functional and payment could not be processed. I was thinking of cancelling the page when their customer care agent called me and said "madam, we can deliver the cake by 11pm if you select 7pm-11pm slot" I said okay. I confirmed that the order can be delivered around 11pm and not before that, since the receiving party would be available only around then. He assured me with all grace. I paid for the order and felt relieved, thinking how nice FNP is!! Fast forward to 730pm, when I receive a msg that delivery has been attempted but nobody is available at the location (of course nobody would be available, didn't I tell you already?). Again I spoke to another customer care agent, who put me on hold multiple times while he clarified the details, finally he tells me "madam, I spoke to the delivery boy, it will be delivered only at 10pm". One again, I thanked him and felt relieved. Around 835pm, I received another msg that re-delivery has been attempted but nobody is available. I again tried calling customer care but to no avail. Finally I get to know that the delivery boy has told them that he will deliver only tomorrow. Well, they do not see that the birthday cannot be postponed.. Never ordering from them again.. Cake has still not been delivered after 24 hours. Birthday is almost over..
4 months ago
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Ferns & Petals has a 1.4 average rating from 218 reviews

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