I experienced worst experience. On 19 aug I ordered rakhi twice by mistake to send it to UK. Immediately after ordering I request to cancel one of the two they gave time for 2 hours but their two hours never happened.I tried contacting them for the same but sometimes they said it cannot be cancelled & sometimes gave me 2 hours time as usual. With that too they do not care to respond on time. Always responding on chat we are handling other people please wait & then after 15 min wait respond with same that they have chat flows to take care. Waste of money, waste of time totally pathetic app. They just make their customers fool. They can easily cancel my order but they waited till the order do not dispatched so that they have words to say that it cannot be cancel now.