Horrible experience twice now. First time I wasn’t sure what the issue was. I had sent a diary/ pen set for dad on Father’s Day and the dairy was old , not new. Second time round I had ordered a birthday gift for a near one and they never delivered it on assigned day mentioning we can’t take guarantee for our delivery partners as to when will it be delivered. They have just tied up with local business but have no idea how it is working on grass-root level nor any way to resolve customer complaints appropriately. Prefer to order on Swiggy/ Zomato or reach out to a local business directly. Not worth the hassles.