I made an order online to be deliver ed to a friend as a birthday present. Website looks good and easy to browse through. However my order was delivered a week later than expected which was very disappointing considering it was a birthday gift. I found it very difficult to communicate with costumer service, when you try calling they ask you to email or leave a message and when I emailed it took a long time for people to get back to me. Overall it was a bad experience. Even though my friend liked the gift and products were of good quality, I would not buy again due to the service being unreliable.