Very poor service, I understand the Christmas period is a very busy time & this years especially but had no update re: my order since it was confirmed early in December, then had no contact when I enquired as to it’s status/estimate delivery day & then sent me a e-mail asking me to review the service & the product which I haven’t received yet & don’t when I am likely to. Now it is December 23rd & as it is a intended Christmas gift I will have to go buy a alternative gift somewhere whilst I await the arrival of this gift, it is there birthday in May so maybe I will have it before then. Have had a banner on there website saying all orders placed after the 13th December can’t be guaranteed for Christmas but mine was order several days before that date so I am not sure as to why I haven’t received it in time for Christmas!! Won’t be using you again.