I ordered a hamper on 13th of December and readinng through delivery it said 3-5 days and therefore I expected it to be delivered before Christmas, the hamper was delivered on the 2nd of January! I had an email in response to my query saying any orders after the 13th of December would be unlikely to be delivered before Christmas that was on 28th of December. I emailed several times and left contact numbers so someone could ring me and update me. I understand that lockdown caused problems but some sort of update on a delivery date would have been nice! on a positive note the recipients are pleased with the contents and the box.