I ordered my crate of beers on the 11th of December for Xmas and I still have not received them. Last week you sent me an email saying they had been shipped but could still take 10-14 days, I check Yodel everyday and it says the package isn’t still with them. Now I know that ther have been some issues with shipping over Christmas but I have sent things via Royal Mail and other couriers and they have taken a bit longer but got there. It is clear to me that this is then a problem with Borough box and the way you process things. The fact that my order isn’t yet with the courier and I ordered this last year almost a month ago is disgraceful.