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Anonymous
Dissatisfied with this company & sad to say that we won’t be using or recommending them. I wanted to support an independent company but my intentions was misplaced. We received very poor customer service as they don’t consistently reply to emails or answer the phone. extremely unreliable delivery service—am waiting almost 4 weeks on delivery of cocktail making set & box of chocolates despite paying for express delivery. Have reached out several times in an attempt to find out when delivery would be but to no avail. I placed several orders & it has been very stressful & embarrassing letting down the colleagues who were to receive their gifts. I also haven’t been able to provide any details about when they can expect it to arrive. Stick to more reputable companies who can provide a proper service; Amazon, virgin wines, m&s etc
3 years ago
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FodaBox has a 4.2 average rating from 2,933 reviews

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Alice, Customer Support

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