We placed 5 orders, total value >£160, for Christmas Gifts during December. Whilst the quality of the products were good, and appeared to be greatly appreciated by all recipients, BoroughBox disappointingly ignored requests "to deliver as close to Christmas as possible" and, in other instances (specifically WRT French Conte orders), the displayed delivery guidelines were misleading. BoroughBox state that "If you’ve had any problems... we are always here to help!" - well, 5 weeks later, we're still awaiting a response to our email of 09/12/20! We'd certainly think twice about ordering from BoroughBox again unless we were completely relaxed about when the items arrived (unlikely in the event that they are gifts).