The product I ordered and the product I received were not the same. The image on the website did not match the description and they sent me the image item. When I called them to ask for a refund and to send the product back they argued with me that I received the right product while admitting that the image and description did not match. After asking for a manager to speak to they told me they would have someone call me back. After speaking with the manager she admitted I was in the the right and would send a refund. After waiting for 6+ days for my refund I was given the run around to call PayPal, call my bank..meanwhile no refund in site while I already sent back their product as they requested. I called my bank to let them know of the situation provided them the tracking number they refunded my money, and said they would get in touch with the company. Will never use this company again or refer it to anyone I know. Their customer service is terrible and they market incorrect items while they argue with me about it when I call them to tell them it’s wrong, despite them agreeing with me. My bank also said no refund was ever tracked on their side, so I doubt I would have got my money back if I didn’t call my bank to dispute the charge.