I should have confirmed the prices and sizes for the item I bought more carefully, but I assumed bulk sellers normally had good prices & that, at worst, it was unlikely to be substantially more expensive than I paid at the supermarket. So when my local supermarket was temporarily out of stock for a snack item I often buy many of during each shopping trip (at a price of $1.09 to $1.59 per unit, depending on current supermarket promotions), I searched online for somewhere to buy this item & your website was in the search results. The smallest order possible on your website cost about $50, but I thought I might as well stock up on these items, as I had plenty of room in my fridge and I eat them often. I was surprised when I only received 10 units for my full order, meaning the cost had been about $5 per unit (i.e. between just over three times and almost five times more per unit than the cost at a normal supermarket). Your website does list the number of units included as part of the ordering info, so it’s not deceptive in that sense, but I also can’t imagine why anyone would order an item at these prices unless they made a careless mistake, as I did. Selling common items at over 300% markup seems to me like a grey-area business practice—even though the info is listed, relying so blatantly on the carelessness of customers to make money just seems to me like an unethical business model. In fewer words, I do accept that I was a sucker here and that this was my fault in that sense, but I also think it’s ethically wrong to use this sort of business model and that both of those observations can be correct. Obviously, I won’t buy anything from this company again.
1 year ago
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