Purchased the insurance warranty for an extra 5k and i brought my car to get the head board that wouldn't fold with the chair as well as the side piece to the drivers side is detaching itself , they said that the insurance does not cover any of them, and that it would be a $229 fee to replace each. I was appalled, why on earth would i pay out of pocket when i purchased warranty for an extra 5k for situations like these. I might as well have kept the 5k to get these two parts fixed and had a lot of extra money left in my pocket. This situation has made me very upset and I hope ford does better as well as everyone who reads this I hope this helped you decide on not paying extra because you will be giving your hard earned money to thief's that don't keep there word.