Ford took my fiesta in for repairs under warranty. They spent a week with it no word on what was happening. I called and they told me they needed it for a further week. They offered me a rental car .the company they use thrifty car hire are rip off merchants. They told me there were scratches on the alloy wheels when they dropped the car ,but days later told ford I did them .have looked at reviews for them and they do that all the time to customers. They wouldn't return my deposit and ford have been no help .I cant believe ford use such a bad company they should be called shifty not thrifty .I am now having to go through small claims court to get my money back .