I bought my Ford tourneo custom 8 seater titanium X on the 28 December 2018 costing £40000, I bought it through finance putting a deposit of £15000, after less than a year I started getting problems with the gear box send it to them, they just rest the management light and gave it back to me, after few weeks once you go over 40 miles per hour few light come on and it reduces the speed. I took it to ford the took 2 weeks to diagnosed the problem at the end they had to change the gearbox Millage at that time was around 45000 . So it took them all 3 weeks before they gave me back the car. I told them am a taxi driver and I need a car to work but they completely didn’t care. That was last year. This year in February I had to change the alternator. And last Friday I found that my battery is overheating and smoke was coming out, call all ford dealer garage the nearest appointment I got is on the 25 of October which means am out of work for 2 weekends. Nobody cares about your lost of income even your van is still on warranty. During lock down Ford finance was calling every other day threatening to seize the van. My wife had to sell her jewellery to pay off the finance. All I can say never buy a car from Ford specifically if you are using it for work purpose. Unreliable vehicles Poor customer service Poor after sale service Very disappointed with FORD