I just purchased my 2019 ford explorer in july 2021. Around January 2022 a tear developed in the drivers seat, right in a crease. Needless to say, i spent $36,000 on this car i expect the leather to last linger than 6 months. I spent a month and a half getting the run around by ford customer care center. I had a terrible experience with Poage Ford in Bowling Green Mo, they tried to say it was a puncture. I don't wear things that would puncture leather. Then agreed to give a 15% discount to fix, reminding me they didn't have to do anything. Im a social worker that works out of my car, i put a lot of miles on a car. I really hoped to have this vehicle around another 10 years like i did my jeep but it's not starting out that way. Ford customer care decided after a monyh and as half run around and getting a second opinion by another dealership (that said it wasn't a puncture) that they could not help me. Just a warning fords leather is cheap snd will not last and they don't care. Just a warning. I will never buy a ford again nor will i get leather seats.