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Anonymous
Im giving a bad review for this dealership for a few reasons: I ordered the car for my daughter back in August as a 2021 Mustang Mach-E, the estimated delivery date was December 2021. However, I received an email that they were delaying my car to a 2022, up-charging me and I wouldn't receive the car until April 2022. In October I got in contact with the dealership to ensure that they wouldn't add any extra charges on my car and my daughter signed an invoice saying the total price would be $55,610. When the car arrived, the salesman Eric gave me a new invoice listing a new price, 2K on top of what I originally signed for. When I asked him why he added a 2K charge, he responded rudely and said "you don't have to buy the car" after waiting about 8 months for the car. He kept repeating the same line, "you can walk out without the car", "we will sell it to someone else", "You can leave the car", which all of this is very rude and should not be said to a paying customer. He had no explanation and no fix for why the 2K was added onto my invoice. I asked him what the purpose of signing the invoice was he said it had no purpose. They didn't honor the price we had agreed on in October 2021. Another reason I am writing a bad review, when I was ordering the car I accidentally put the front license plate, however, I called the dealer to change the setting and they ensured me that the license plate would be removed and the car would arrive without the holes. The car arrived with the license plate attached and the only thing they could say was "Oh I'm sorry". They are not honest and I got scammed by them. When I called the sales man, he tried to cover up his dishonesty and nothing was achieved. My advice, that don’t go to that dealer unless you want to get scammed.
2 years ago
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Ford has a 1.5 average rating from 232 reviews

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