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Darrell R Westfall
I purchased a new 2020 Ford escape titanium awd and less than a year of ownership the vehicle makes a clunking noise from the rear and sometimes in the front of the vehicle. I have not used AWD since I have owned this FORD. I have taken it back to the purchasing dealership and have been told that they can't duplicate the noise I hear. I was pulling off from a service station after filling up the Escape and again there was again a clunking noise in the rear. I called the dealership and spoke with the service manager who informed e to drop it off and let them see if they can duplicate the issue. I dropped it off on the 5th april and was informed on 7 April they could not duplicate the issue. There is a technical bulletin for an exact issue, but it has to be prevalent for them to fix it. So I am stuck with a escape that makes a intermittent clunking noise and FORD won't do anything! Sorry I bought a Ford!
2 years ago
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