My daughter moved out to California and leased a car on her own. Bought it at our suggestion after the lease ran out. Paid top dollar for the car and an extended warranty. The car was in the dealership before the warranty ran out and now the dealership wants to return the car with NEW DAMAGES that conveniently aren't covered now that the warranty ran out. In order to duplicate the initial problem, the technician from the dealership said he drove the car more than she did in a year and even took it home. Really? And the new issues are her concern even though the car was not in her possession? PLEASE HELP HER! Erica Silverman, Airport Marina Dealership, LA. She has a Customer Service Representative from Ford who has said all the right things but has not helped to make ANYTHING right...the dealership has had her car for over a month...they wouldn't even give her a rental although the FORD extended warranty said she was entitled to one. They could not duplicate the safety issue and insisted there were none even though she took multiple pictures of the dash messages warning her to stop immediately! Her name is Erica Silverman and the dealership is Airport Marina Ford. Please help this worried mother who is 3000 miles away. Please. Reply17mEdited