I purchased a brand new 2017 Ford Escape in 2016- the first issue is the auto start stop feature which can become faulty if there is a dash light on (was told this by ford) after stalling completely at a red light- luckily, you can shut it off but that doesn’t fix the issue upon starting it- there is not a recall, and there isn’t a fix- this was the response- a few months ago the vehicle started losing pressure with incline & took awhile to gain speed. The engine light came on a few days prior to this- when I brought it to have the code read the codes were all timing related with a “likely” fix of an 02 sensor- I had the 02 sensors replaced, that didn’t solve the problem so I continued replacing all of the codes hoping it wasn’t the final one of the fuel pump. When I asked ford for guidance, they were unwilling to help only telling me I was low on oil- very weird as I’ve always had changes done on time & my vehicle has never leaked oil, has never smelt funny, nor did any engine light for the oil ever come on in the history of owning my vehicle. I ended up adding a quart- which now according to my dipstick, said I had too much oil- since I have never learned how to change oil, I brought it directly in to get an oil change & also had the transmission fluid changed (before fords recommendation) From here, I brought my car to the shop who told me that this issue is likely a much larger issue as it’s a KNOWN problem to ford yet Ford is not addressing the issue. The shop told me I needed my turbo fuel pump replaced. Less than two months after replacing the fuel pump- the same issues occurred, I brought the vehicle back into the shop as there is a warranty on the pump- they now told me that my camshaft & timing was shot- they also told me that I had low oil, the second time now being told this, both shortly after having an oil change- the shop added enough oil to bring it to safe levels and then stated that it was actually too low and only needed 1 QT., though there was ZERO oil on the dipstick. Again, no oil leaking anywhere, no oil engine light, this is the problem, and this is what Fors KNOWS exists yet keeps letting people pay $10,000 + for a new engine (FOR A NEW VEHICLE) they called Ford so they could provide me an estimate, Ford told them they do not sell those individual parts & that my entire engine needed to be replaced- I was estimated $ 9,300.00. I have called Ford Motor and they wrote down my complaint and told me to, “keep my receipts incase it ever becomes a recall.” That would be great however, I am a single mom, a Special Education Teacher & a part time college student working towards my Masters degree. I just paid this vehicle off 6 months ago, the first vehicle I have ever owned that was brand new- also in my favorite color which also is no longer in production. Thankfully I have been able to borrow friends & family members vehicles however, due to schedules there are some nights I am not getting home until after 7pm. I also have to continue paying insurance on my vehicle even though I cannot drive it as I know eventually it will be fixed or sold- One of my co workers also has the same vehicle and told me her and her husband are looking to get her into a new vehicle much sooner than planned as one of their friends also has the same vehicle and just had to have the engine replaced for the same issue costing her $8,000.00. While I understand making the call to recall something such as an engine is no small deal- it’s also no small deal that I have to constantly figure out how to make it to work to continue getting a paycheck to keep a roof over my son and I’s head. Cost so far: Sensor replacements- $700.00 Oil Change/Transmission Fluid Change: $225.00 Fuel Pump Replacement & Diagnostic: $1,7100.00 Second Diagnosis (engine diagnostic): $179.00 Second Opinion at another shop: $ 219.00 Totaling: $2,798.00 Vehicle Status: incapable of driving, it’s currently sitting in the shop. I do not have a vehicle to get me to and from work. When the engine does get replaced that will have a new total of $12,098.00 There is NO reason that my vehicle should not be working. I know one thing, that is that Henry Ford would be very disappointed