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Anonymous
Ford in Colonia NJ lied twice and said they did work they didn't do. Broke something under my gas pedal when they had it for service and refuse to take it back to fix or even look at what they broke. Now I'm stuck with another issue and out of almost 1k. This is not the 1st car I've had an issue with at this location. The 1st car I brought there for service had a bad battery. I didn't find this out at Ford. Autozone told me when they scanned the car after Ford told me the battery was ok with no issues. I went to Autozone for help after I picked up my car from Ford because as I was pulling my car out of the parking spot at the Colonia Ford location guess what my car stalled in their lot. I was very angry that I wasted my time and money for Ford to tell me everything was ok when it was not. They never actually checked my car but sure did charge me for it. They are not reliable and do not do the work they claim to do but make sure to charge you for it. Completely unacceptable. I just finished paying off my car and now I have to go purchase another car because my car is all messed up after giving Colonia Ford my car for service. I will never go to Ford again. I did speak with Ford corp and they were no help what so ever. Waste of money and time. I will never trust Ford again!
8 months ago
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Ford has a 1.5 average rating from 232 reviews

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