The main Ford company are shocking had some very young girl who did a tick box exercise was not at all helpful to concern with ticking her boxes. She never read her emails either as she would have been better informed. The dealership was very good and helpful no issues with them. My focus 68 plate feb 19 had done 35,000 miles from brand new and needs a new gear box apparently this is a common fault with them and only the dealership offered to help financially nothing from Ford awful service will not trust Ford again it’s a shame as have always had them
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