I will start by saying that we will NEVER buy from Ford again. We have 3 Ford vehicles at this time, an F450, Ford Bronco (which has multiple recalls) and a Ford Ecosport. The Ecosport that been down since the end of January!! The recall on that was to be rolled out the 2nd quarter of 2024, now I am being told that it will be 1st quarter 2025!! So who really knows!! Have talked to multiple (and I mean multiple) dealerships and Ford Customer Service numerous times in the last 5 months and get no answer. I was told on June 10th that the dealer can request a long tern rental as of June 7th (that was when they supposedly pushed out new updates on the recall), but when you call the dealerships they act stupid and don't know anything about it. I have had enough!! But from reading other reviews other people are having the same issue as we are. So Ford definitely does NOT take care of their customers and/or repeat customers!! They are about making the sales and getting ready to roll out all their "new" EV lines, which is BS!! No one takes pride this their work anymore!!