WARNING!!!! If you purchase a BlueCruise subscription or your vehicle includes a prepaid 3 year subscription to Ford BlueCruise, you will NOT receive any refund from Ford if the vehicle is sold before the subscription is over, if the vehicle is damaged for a loss, or if BlueCruise does not work.
Ford has terrible customer service per reviews and by JD Power surveys. They have terrible quality control and really don’t care about current customers or retaining current customers. This is particularly true for their MachE and Lightening vehicles.
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