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Anonymous
My 2020 Ford Explorer started leaking transmission fluid out of the transmission cooler turns out it’s not covered under powertrain warranty because their computers don’t specify that it’s a transmission cooler just “a cooler” so there’s nothing they can do about it. Even tho the dealership has to add transmission fluid and wrote in there notes it is the tany-cooler leaking. Also fun fact there was a huge recall for the trans coolers leaking but because mine was not made at a specific plant they cant do anything about it. Also when u ask ford service any question they dont want to answer they just say sorry we are not trained to answer that and before i could ask for a supervisor she let me know that anyone above her would have the same answer for me because they all have the same system. This was my first new ford i bought and my last! 👌 if i have to work on them myself i will go back to buying my junkers.
4 months ago
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