This is the worst company ever to get a car from I went through so much was over charged from the price advertised and what we agreed on so when I mentioned it when calling back the guy literally had a not bad but horrible attitude talked to me like I was nobody si they definitely don’t value customers but on top of all that, the seller stole from me off the vehicle I was purchasing they told me they would reach out to him to find out what he did with it, I waited a few days then I called back just to be given the run around but I found out that he was eventually fired because it happened to several people including myself and although they are responsible for their employees and they were aware of these complaints the problem was not rectified because they weren’t concerned, I went through so much to get them to fix a part that I was told would be covered under the additional warranty I purchased which in pitching his sales he said it covers bumper to bumper damage and coverage for an additional two thousand and something dollars and after having the vehicle a couple months the inside panel from both the driver and passenger door started disconnecting they said it didn’t cover it but at the same time I only had the vehicle a couple of months. I reached out to one of the owners of the dealership by email and asked him to please contact me as I had recently purchased a vehicle from the dealership where he’s part owner and I would like to talk with him and he never responded i know it was his correct information because he was in there the same day passing out cards saying if we have a problem to contact him directly I guess it’s all apart of the scheme but then to top off all that there’s a recall on a part on the vehicle now my truck was at the Ford place in Tallahassee Florida at the time because the tail lights had went out, I got an oil change and alignment they didn’t bother with the recall I live in Georgia so I took it to the Ford dealer their to address the recall and the one guy looking at the computer asked the other guy what to do and while I’m standing there he says well you print it out and stable something but anyway he says but if our guy doesn’t want to do it we’re not gonna do it I was shocked I mean snobbish but in front of the customer but if it was something I was paying for it wouldn’t be an issue then I called Ford Motor Company at the (800) to let them know about the experiences I had because if it’s a recall it’s a requirement and deemed as something serious so how can I go about this I don’t want to be driving and something goes wrong and I get injured he replied find a dealer who is willing to do it so I says that’s why I called it says you call call Ford for help because these two refuse to fix it, he replied they can pick and choose if they want to do it or not so I said sir so you’re saying even though it’s a recall they still don’t have to do it he said no so you just have to keep checking until you find somebody who will.
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