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Mike C
I have a 2016 F-350 Larita with only 52000 miles, and I am now on the 3rd turbo. This issue began in 2020 when the truck had less than 30k miles. This truck was purchased to primarily haul my Living Quarter Horse trailer for weekends and for the first 3 ½ years preformed good. However, at about 30k miles the truck would randomly go into a “Limp/power reduction mode” when accelerating between 2nd and 3rd gears, which would leave me and my family in dangerous situations at times. After about a year, and 5 trips to the Ford dealership they finally got Ford to agree to put a new turbo on the truck in September of 2021 and luckily it was still under warranty. Now fast forward 2 1/2 years and 20k miles later and once again the truck went into “Limp/power reduction mode” while out of town. The local mechanic told me that it would need a new Turbo, to which I replied, it just had a new turbo installed less than 20k miles ago. The mechanic reset the computer and did a few small things and sent us home without issue. However, over the next 6 months, the truck would again randomly go into “Limp/power reduction mode”. Since the truck was now out of warranty and still only had 20k miles on the new turbo, no one (including myself) wanted to believe it could be another turbo. However, I finally was able to get the truck to code while close to my dealership and they did confirm it needed yet another turbo. This was over $3,000.00 dollar repair even after my dealership discounted the installation labor 30%. I asked what could possibly cause a truck with 50,000 miles to already be on the 3rd turbo?? I was told “You need to drive it more”…… I asked how that could possibly be a reason, and I was told that since I only use it to tow that I needed more regular road hours. I found this hard to believe but had little choice but to pay and leave. I have contacted 3 different people at Ford and have been told that since the part is over 2 years old the milage on the part makes no difference. Ford informed me to contact the National Highway Traffic Safety Administration and file a complaint. If the NHTSA finds reasonable support to this issue, then and only then will Ford look into helping with my issue. In short, I believe that I have now owned my LAST Ford truck.
3 months ago
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