Sync 3 Audio used to default to what I listened to last. After a software update it defaults to a radio station that's nothing but static and EVERY TIME I start the truck I have to reprogram. And EVERY time it reminds me why Ford can't get things right. I've spent hours researching this and spent over an hour waiting for a chat session (40+ minutes as "next in line". Clearly, Ford doesn't value me as a customer. This comes on the heels of a horrendous experience trying to get them to fix the black screen of death which they initially refused to provide the update THEY notified me about. Why can't they get updates correct without creating a burden on their customers????