Garfield, Brampton Ont. Canada
I have been a Ford guy since 1997, this is my fourth F150 and it will definitely be my last, I would strongly suggest to anyone who is considering buying a F150 now to stay away from them.
In May 2022 I bought a preowned F150 xlt from a dealership in Brampton Ont, Canada, on receiving the truck it was at 52,000+km and at 60,000 +km it started giving me a loud clung sound when starting as if it wants to jump out of park gear mainly in the mornings or after a short drive and also has a rough shift when changing gears. I took it into the dealer, on reaching I met the new vehicle manager who took a ride with me to experience what I was talking about, I was asked to bring it in the following week, after there assessment I was told it was a software issue that they will have to reset because the previous owner driving habits are different from mine, I was then told to drive it for 1,000km after the rest was done for it to make adjustments. After about 10 to 11 months the sound came back but it wasn't as bad as before and only happens once in a while, about 3 weeks ago it started skipping gears with a slamming sound when changing, I called Ford Canada to find out if there was a recall on the problem and they said no, because after doing my research I realized there were a lot of people having the same problem I even stopped at the stop light and it was stuck in 7th speed when I got the green light I had to be gasing it before it change back to 1st speed. Ford have been having major issues with these 10 speed transmission since about 2018. The lady I spoke with at Ford Canada ask me to take it back to the dealership where I was told after there examination that I had missed 2 software updates that I did not get a notice or a call about, now I'm been told the transmission needs a rebuild, I informed the dealership that I had called Ford Canada and lodged a formal complain since then the dealer has been back and forth with Ford Canada over the matter which they are now told the rebuild will have to be at my expense which is about $6,000. Ford Canada is not willing to cover the cost when there is a defect with the transmission shortly after buying the truck, I also asked the dealer what about the power train warranty because the truck is only at 85,000+km they said it is either 5 years or 100,000km and the 5 years has passed. This is now the 4th week my truck is at the dealership and I can't get any where, I have a loan car from them which they might ask me to turn in any time soon. My advice is don't buy a Ford F150 truck even the new ones are turning up at the dealers with transmission issues.